Martin is responsible for the day‐to‐day operations of the business. Professional operates 24 hours per day, 365 days per year. This requires an enormous amount of logistical planning and oversight, so his responsibilities are too many to list here. Most significantly, Martin manages all of Professional’s resources: staffing levels, employee schedules, inventory, vehicle acquisition and fleet maintenance, and the daily flow of trips. Martin is also responsible for the company’s billing and compliance programs. He relies on a sophisticated suite of integrated software to oversee and audit the company’s revenue streams.
“Working with our crew of EMT’s. Since I’m usually here 60+ hours a week, I want to work with people I can get to know and like. As a paramedic myself, I’m particularly passionate about training. I make sure that every employee is engaged in continuing education. I want everyone to feel on the top of their game when they roll out of base.”